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Services

Our training, consultancy, and support services are specifically designed to help you use your School MIS system to drive improvement across your school or academy. Our experienced and dedicated staff are here to help you get the answers you need, saving time for teachers, school leaders, administrators and other key staff to focus on what really matters.

 

We also offer a Data Management service for core information that populates SIMS, Arbor and Bromcom.  This service has been developed in order to respond to the increasing amount of work being placed on schools and academies in terms of data management, and to support the increasing necessity for high quality data. 

 

Telephone Helpline 
Telephone Helpline

Available every working day including school holidays.

01902 554223

e-Ticket Case Logging
e-Ticket Case Logging

Available 24 hours a day.

e-Resources
e-Resources

24 hour access to online information, resources and blogs.

Software Maintenance
Software Maintenance

Upgrades, enhancements & patches.

Remote & on-site support
Remote & On-site Support

To undertake upgrades, data fixes and resolved relevant software issues as and when required.

Advice & Support
Advice and Support

On the effective use of School MIS to access users to help plan, assess and target learners and resources.

Training
Training

Termly training programme in our dedicated training facilities.  On-site training included at no additional cost.

Consultancy
Consultancy

In the development of SIMS, Arbor and Bromcom in school to include advice, support and training to assist in the implementation of new SIMS, Arbor and Bromcom initiatives.

Assessment System Design
Assessment System Design

To develop assessment monitoring systems to meet changes to curriculum and assessment.

Secure Off-Site Backup
Secure off-site backup

Regular SIMS and FMS backup stored securely on our dedicated server.

Data Management SLA
Data Management SLA

Data Management support in schools and academies.

SIMS, Bromcom and Arbor SLA
Data Management SLA
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