SERVICES

Our training, consultancy, and support services are specifically designed to help you use your SIMS system to drive improvement across your school or academy. Our experienced and dedicated staff are here to help you get the answers you need, saving time for teachers, school leaders, administrators and other key staff to focus on what really matters.

We also offer a Data Management service for core information that populates SIMS and associated software applications.  This service has been developed in order to respond to the increasing amount of work being placed on schools and academies in terms of data management, and to support the increasing necessity for high quality data. 

Available every working day including school holidays.

01902 554223

Telephone Helpline 

Available 24 hours a day.

e-Ticket Case Logging

24 hour access to on-line information, resources and blogs.

e-Resources

Upgrades, enhancements and patches.

Software Maintenance

To undertake upgrades, data fixes and resolved relevant software issues as and when required.

Remote & on-site support

On the effective use of SIMS to access users to help plan, assess and target learners and resources.

Advice and Support

Termly training programme in our dedicated training facilities.  On-site training included at no additional cost.

Training

In the development of SIMS in school to include advice, support and training to assist in the implementation of new SIMS initiatives.

Consultancy

To develop assessment monitoring systems to meet changes to curriculum and assessment.

Assessment System Design

Regular SIMS and FMS backup stored securely on our dedicated server.

Secure off-site backup

Data Management support in schools and academies.

Data Management SLA

SIMS Support SLA

SIMS support in schools and academies.